What our customers say about us

Hi John,

 

 

 

Can we give a “Thursday Thank-you” mention to KEITH DIMELOW of GENERTECH POWER SOLUTIONS LTD, WIDNES.

 

 

Keith was asked for advice by a Hospice Friend as our Emergency Generator was playing up which could have left us without power at any time.  Two local engineers who were asked for advice were perplexed and were advocating  the major and expensive replacement of the electrical switchgear cabinets ?

 

 

 

Keith drove all the way down here on a Saturday to take a look and clearly knew exactly what he was looking at. From his extensive stock of spare parts held on his van, he produced relays and switches and within no time at all he had it running just as it should do.

 

 

 

He was even reluctant to charge for his time but after some persuasion we agreed a figure which was incredibly generous of him.

 

 

 

Keith potentially saved us several hundreds of pounds by his kindness and more importantly, he really knew what he was doing and the emergency back-up is now available again.

Barry Caudwell

 

Facilities Manager

 

Severn Hospice – Shrewsbury